Involving the user in every phase of the project does not only save a lot of time and effort, but also provides many interesting insights that otherwise would have been missed. Tools I often use in user centered design are: interviews, participartory design, co-creation, persona's, customer journey mapping en usability testing.

With a good team, I have found that almost anything is possible. In teamwork I focus on individual goals that members might have and make sure that everyone feels comfortable working and sharing experiences and thoughts. My background in psychology enables me to actively listen and provide the right environment for everyone to perform optimally.

One of my strenghts is to use research as a guideline for decisions I made during the design process. By using research in the creative process I raise the validity of my results. During the research phase I often work with usability testing, error handling, benchmarking, user testing, literature reviews and cognitive theories.

Getting a clear overview of all the requirements present in a project from all stakeholders is a challenging task. I aim to go beyond the requirements that are easily stated by all parties, and discover the requirements that can be less obvious, thereby adding value to the project.

A product or system has to be usable. Therefore I use tools such as paper prototyping (low-fi) and InVison, Marvel and Axxure/Balsamic (high-fi) to test and constantly iterate upon my designs. By involving user testing in each iteration I am able to deliver a well tested product/system.

I work in a organized and structured way. This provides a steady base to explore and design from. All information is structured in a way that all team members have instant acces to it and my personal planning helps me set deadlines and find balance between work and personal matters. This enables me to work in a steady pace without peaks and deliver a stable and wel tested product/system.